Innovations
CSS: Redefining Patient Recruitment Through Innovation
At CSS, we are pioneering a new era in patient recruitment. For more than 25 years, enrollment rates in clinical trials have remained unchanged. CSS is solving this long-standing challenge with breakthrough technology that makes clinical research more accessible, understandable, and inclusive for patients — while dramatically reducing site burden.
Innovations
CSS: Redefining Patient Recruitment Through Innovation
At CSS, we are pioneering a new era in patient recruitment. For more than 25 years, enrollment rates in clinical trials have remained unchanged. CSS is solving this long-standing challenge with breakthrough technology that makes clinical research more accessible, understandable, and inclusive for patients — while dramatically reducing site burden.
THE CSS SOLUTION
Transforming Protocols Into Patient-Friendly Experiences
Our technology translates complex clinical trial documents into content that patients can quickly and easily understand — meeting them at their level of health literacy and in their preferred language.
Protocols simplified:
A Ph.D.-level protocol, which typically requires nearly 30 minutes to read, can now be transformed into a clear, patient-friendly version in minutes — often reducing reading time by more than half.
Accessible to all:
Content can be converted into 60+ verified languages instantly, ensuring no patient is left behind.
Optimized for enrollment:
Screeners and consent forms are written at the patient’s reading level, in their language, and delivered digitally or in print.
When patients understand what they are enrolling in, trust is built — and enrollment improves.
Our Process & Approach
Empowering Sites and Reducing Burden
Our Local Enablement Specialists (LES) and recruitment experts gain full visibility into the entire protocol, allowing them to answer patients’ questions with confidence — from schedules of activities and wearable technologies to site visits and inpatient stays. By equipping patients with clear, accurate information before they arrive at the site, CSS reduces site burden and strengthens patient retention.
Why This Matters
Clinical trials can mean the difference between life and death. CSS’s innovations ensure more patients gain access to life-changing therapies by removing the barriers of comprehension, language, and trust.